A detailed organizational chart titled 'Anchor Mission to Public Value' with columns labeled Purpose - Why, What, Who, How and Measures - How Well, including sections for statutory authority, public value delivery, core activities, primary value streams, customer roles, customer outcome measures, flow & stewardship measures, and explanation questions.
A diagram of a customer roles framework showing sections such as mission, end users/beneficiaries, brokers/intermediaries, employees, partners & suppliers, investors/appropiators, oversight bodies, oversight functions, and internal components. The diagram includes labels and descriptions for each role.